- Customer Support
- Legacy Printers
- RICOH Ri 3000/Ri 6000
Home Carriage Timeout
If you receive a Home Carriage Timeout error, verify the grey CanBus cable is plugged to each of the boards of the printer. If all cables are connected, and the Carriage Motion Board (located behind the left support column) does not receive power, the carriage will not move upon startup and thus results in a home carriage time out error. Please contact technical support if this error occurs.