Shipping a SPRINT

SPRINT DTG Printer

Transporting your Sprint printer within the same building

If moving your Sprint printer a very short distance within the same building, with the printer remaining in a horizontal position, follow the steps below.

  1. Before you move the printer, make sure you have setup the destination area so that the printer is not left sitting while waiting to prepare the destination location. Proper humidity, a power source, and a sturdy, stable, level table should be ready.
  2. Turn off the print engine by pressing the POWER key on the Control Panel. When the print engine completes its power down sequence, switch off the printer Main Power Switch on the rear of the printer.
  3. Drain the Waste Ink Tank.
  4. Remove both the power cord and the USB cable.
  5. The Ink cartridges should remain in place with the Table Retainer.
  6. Move the printer carefully (two people are required). Keep the printer horizontal.
  7. When it reaches the destination, make certain the printer is placed on a stable, sturdy and level table. Make sure the printer is level using a "torpedo level" as described in the Unpacking your Printer post or Chapter 1 of your printer's User Manual.
  8. Make sure that the inks are not exposed to temperatures beyond what is recommended and conduct the move promptly after powering down the printer.Leaving the printer for a long time without restoring good ink flow may cause difficulties with ink flow later.
  9. Reattach the power cord and USB cables. Level the printer by using a level (left to right AND front to back) and adjusting the printer feet so the printer is level and sturdy in its new location.
  10. Turn on the Main Power Switch on the back of the printer and then the POWER key on the Control Panel to start the power-up sequence.

Transporting your Sprint printer a Short Distance

If moving your Sprint printer a short distance such as moving the printer in your vehicle under your supervision, with a great deal of care being exercised during the move, follow these steps. The actual travel time should not exceed 2 hours. If traveling through a high temperature or very low humidity area, or if there is a large altitude change, replace the ink with Cleaning Solution and follow the instructions in the Long Distance section. If you are placing the printer in the printer box, you will also have to replace the ink with Cleaning Solution as the ink cartridges cannot remain in place when the printer to be boxed. For a long distance move, or for shipping by common carriers, refer to Long Distance Move.

  1. Generally, follow the instructions above for (1) Very Short Distance
  2. Drain the waste Ink Tank
  3. Keep the cartridges in place. Do not leave the printer without the ink cartridges or Cleaning Solution in place. Otherwise replace ink with Cleaning Solution.
  4. At destination, check the printer performance. If necessary, using the AnaPrint SPRINT Utility functions, perform a Print Nozzle Check and Clean the Print Head as needed to restore good ink flow. Leaving the printer for a long time without restoring good ink flow may cause difficulties with ink flow later.

Transporting your Sprint printer a Long Distance

If moving your Sprint printer a long distance, follow these steps. NOTE: If you are shipping the printer through a common carrier, the printer box must be placed and secured onto a pallet. Ship via a trucking or air freight company with FRAGILE instructions. DO NOT USE UPS OR FEDERAL EXPRESS small package service , as they will put the printer onto conveyor belts, tumbling the printer many times. It will severely damage the printer!

  1. Turn on the main Power Switch and the print engine POWER key.
  2. Replace all the ink cartridges with Cleaning Solution cartridges.
  3. Open the printer cover.
  4. Using the Ink Pump, start replacing the ink with cleaning solution. Notice the inks in the Ink Tubes are replaced with clear Cleaning Solution. Repeat as needed once or twice until the clear Cleaning Solution reaches the damper area and all the ink lines are free of ink.
  5. Drain the waste ink tank.
  6. Close the printer's top cover.
  7. Turn off the Print Engine with the Control Panel POWER key, Once the printer engine completes its power down sequence, switch off the Main Power Switch in the rear of the printer.
  8. Remove all of the cleaning solution cartridges.
  9. Restrain the Print Table in place with the Table Retainer.
  10. Remove both the power cord and the USB cable.
  11. Package the printer in its original shipping containers before shipping. Handle the printer with the help of a second person to avoid damage. DO NOT PLACE ANY OTHER ITEMS IN THE PRINTER BOX except the original box. IF NECESSARY, USE A SECOND BOX FOR ACCESSORY ITEMS. Keep the printer level while handling and transporting.
  12. After transporting the printer, go through the new printer setup procedures described in Chapter 1 of your printer User's Manual. Ensure the printer is level using a "torpedo level", adjust printer feet as necessary to level the printer left to right and front to back. Install the ink cartridges as soon as possible after transporting the printer. Make certain that the right color cartridge gets installed in the right cartridge bay to avoid ink contamination.
  13. After replacing the USB and power cables, power up the Main Power Switch, then power on the Print Engine with the POWER key.
  14. Perform the Ink Charge operation once or twice using the AnaJet SPRINT Utility Program to replace the Cleaning Solution with printing inks. Make sure the ink in each of the 8 tubes reach the Damper and Print Head area by observing the Ink Tubes under the printer cover.
  15. At destination, check the printer performance. If necessary, using the AnaPrint SPRINT Utility functions, perform a Print Nozzle Check and Clean the Print Head as needed to restore good ink flow. Leaving the printer for a long time without restoring good ink flow may cause difficulties with ink flow later.