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Ricoh DTG Onboarding Program

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Get Set Up for Success

Congratulations again on investing in a RICOH Ri 1000/Ri 2000 direct-to-garment printer!

As you get started, one of the most important steps to take is to register for and complete the Ricoh DTG Onboarding Program:

  • Protect your investment. Completing the Onboarding Program is necessary for ensuring warranty coverage of your machine. Failure to complete the Onboarding Program will void your warranty.
  • GET A $99 COUPON! When you successfully complete the Onboarding Program, we will send you a $99 coupon code to use in our online store.
  • Reminder: You must complete all of the items listed below to successfully complete the Onboarding Program.


To successfully complete the Ricoh DTG Onboarding Program, please complete the following:

  1. Read the User Manual for your RICOH Ri 1000 or RICOH Ri 2000 direct-to-garment printer.
  2. Webinar #1: The Basics (1 hour). Get started with this introduction to the foundational tools for success in DTG. View | Download Course Materials
  3. Webinar #2: Non-Printer Essentials (1 hour). Learn about software, pretreatment, and other essential tools required for success in DTG. View | Download Course Materials
  4. Webinar #3: Graphics, Substrates & Moving Forward (1 hour). Continue to learn essential skills required for success in DTG and get familiar with resources available to you. View | Download Course Materials
  5. Ricoh DTG University. Get more in-depth training on how to operate and maintain your direct-to-garment printer. Register.
  6. Pass the quiz! Yes, there is actually a quiz at the end of the Ricoh DTG Onboarding Program! We’re confident you will pass if you complete each of the above steps.

Questions or need assistance registering for the Ricoh DTG Onboarding Program?
Please contact Technical Support at 1-877-646-0999 or at

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