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      RICOH Ri 2000 Downloads

      User Manual, Drivers, Firmware & Software Downloads

      Instructions/Manuals

      RICOH Ri 2000 User Manual PDF (Updated Nov. 6, 2020)

      RICOH Ri 2000 - ColorGATE Quick Installation & User Guide (Sept. 16, 2020)

      RICOH Ri 2000 - Firmware Update Instructions

      Recommended ColorGate Settings

      For instructions on how to use these files, click here.

      PS22

      Firmware

      (Please contact technical support if rollback is needed)

      Version 1.39 (8 MB)

      Release date: October 31st, 2023 - LATEST VERSION

      Changes:

      • Displays a warning when temperature and/or humidity are out of range.
      • Added safety protocol to center table when inactive in low temperatures.
      • Additional troubleshooting methods for resolving encoder issues.
      • Agitation pop-up no longer displays during head cleaning.

      Previous Versions

      Version 1.31 (8 MB)

      [IMPORTANT] Please read before use -- Changes to Flushing

      Release date: April 24th, 2023

      Packaged firmware version includes: GIB:1.31  CTL:1.05_417:R  SCB:1.11.220518

      For U.S. customers only.

      For instructions on updating firmware, please refer to Page 133 of the RICOH Ri 2000 User Manual.

      Changes:

      • Added "4-color only (White Auto Cleaning: ON)" operation. Even after the white carriage unit is filled with cleaning liquid, the white heads are automatically cleaned periodically.
      • Improved filler sensor position detection accuracy

      Bugs Fixed:

      • During drying after white printing, the display shows 'Busy' and the printing job may not be canceled.
      • If the ink cartridge is inserted or removed during initial ink filling, the printer may remain in the 'Running' state.

      Version 1.25 (8 MB)

      Release date: June 13th, 2022

      Packaged firmware version includes: GIB:1.25  CTL:1.04_417:R  SCB:1.11.220518

      For U.S. customers only.

      For instructions on updating firmware, please refer to Page 133 of the RICOH Ri 2000 User Manual.

      Fixes:

      • Fixed a bug that the operation panel may freeze when using the panel.
      • Fixed a bug that the ink remaining amount may be temporarily displayed as 0% during the replacement cartridges.

      Version 1.22 (8 MB)

      Release date: April 5th, 2022

      Packaged firmware version includes: GIB:1.22  CTL:1.03_417:R  SCB:1.09.220216

      For U.S. customers only.

      For instructions on updating firmware, please refer to Page 133 of the RICOH Ri 2000 User Manual.

      Fixes:

      • Fixed a bug that "Running" may remain displayed when printing a white-only image is completed.

      Version 1.21 (8.2 MB)

      Release date: March 3, 2022.

      Packaged firmware version includes: GIB:1.21 CTL:1.03_417:R SCB:1.09.220216

      For U.S. customers only.

      For instructions on updating firmware, please refer to Page 133 of the RICOH Ri 2000 User Manual.

      Fixes:

      • Fixed a bug that the ink end pop-up was displayed when an error occurred in the drive system that moves the platen unit back and forth, immediately after startup.
      • Fixed a bug that error message "Ink Supply Slot Open" is displayed when filling only the white carriage unit or only the color carriage unit with cleaning liquid.
      • Fixed a bug that the Sub Power cannot be turned on, after the Sub Power is turned off and the Main Power is turned on for a long time.
      • Fixed a bug that the "MAINTENANCE LIST" history is reset when the cleaning liquid filled in the printer is replaced with ink.
      • Fixed a bug that the Operation Panel was forcibly terminated when print data was not sent to the printer correctly.

      Version 1.18 (8.3 MB)

      Release date: January 10, 2022.

      Packaged firmware versions include: GIB 1.18; CTL 1.03; SCB 1.08.

      For U.S. customers only.

      For instructions on updating firmware, please refer to Page 133 of the RICOH Ri 2000 User Manual.

      Fixes:

      • Minor bug fixes. CTL USB communication error when a printing disabling event happens at start up or during maintenance (Example - a cartridge is removed).

      Version 1.17 (8.3 MB)

      Release date: December 20, 2021.

      Packaged firmware versions include: GIB 1.17 CTL 1.02_417 SCB 1.08 211117.

      For U.S. customers only. For instructions on updating firmware, please refer to Page 133 of the RICOH Ri 2000 User Manual.

      Fixes:

      • Minor bug fixes.

      Version 1.15 (8.3 MB)

      Release date: December 2, 2021.

      For U.S. customers only.

      For instructions on updating firmware, please refer to Page 133 of the RICOH Ri 2000 User Manual.

      Fixes:

      • Improved internal memory utilization which increases the service life of the internal memory.
      • Minor bug fixes.

      Version 1.13 (8 MB)

      Latest firmware version (October 21, 2021). For U.S. customers only. For instructions on updating firmware, please refer to Page 133 of the RICOH Ri 2000 User Manual.

      Fixes:

      • Auto maintenance continues to occur in most, but not all, error states, and if printer is left unattended in the middle of manual maintenance where the carriage is undocked while still powered on the printer will dock and resume normal operation after some time.
      • Changed feeler recover logic so that feeler recover automatically initiates at the beginning of printing. This can avoid cartridges erroneously reading empty temporarily.
      • Other minor bug fixes.

      Version 1.11 (7.8 MB)

      Previous firmware version (August 24, 2021). For U.S. customers only. For instructions on updating firmware, please refer to Page 133 of the RICOH Ri 2000 User Manual.

      Fixes:

      • Added a function to detect the discrepancy between the platen size set when adjusting the platen height on the printer and the platen size of the print data set with RIP.
      • Added a function to display the total number of prints on the "White" tab of the "Service Part Status" tab of the operation panel.
      • Added FW update function by using USB memory.
      • Added Japanese description on the operation panel.
      • Fixed minor bugs.

      Version 1.06 (7.8 MB)

      Previous firmware version (April 28, 2021). For U.S. customers only. For instructions on updating firmware, please refer to Page 133 of the RICOH Ri 2000 User Manual.

      Fixes:

      • Added 50-second countdown timer to white ink shaking.
      • Fixed bug where CR encoder error occurs during jig cleaning.

      Version 1.03 (7.6 MB)

      Previous firmware version (January 29, 2021). For U.S. customers only. For instructions on updating firmware, please refer to Page 133 of the RICOH Ri 2000 User Manual.

      Fixes:

      • Added Height Adjust option to use optional hat, sleeve, shoe, and other platens. Please refer to the instructions for further information.
      • Improved flushing sequence for flushing the white carriage with cleaning fluid. NOTE: Flushing will use almost an entire cleaning cartridge. Please plan accordingly.