Ri 4000 Onboarding

Congratulations again on investing in a RICOH Ri 4000 direct-to-garment printer! As you get started, one of the most important steps to take is to register for and complete the Ricoh DTG Onboarding Program:

Get Set Up for Success

  • Protect your investment. Completing the Onboarding Program is necessary for ensuring warranty coverage of your machine. Failure to complete the Onboarding Program will void your warranty.
  • Reminder: You must complete all of the items listed below to successfully complete the Onboarding Program.

GET STARTED

To successfully complete the Ricoh DTG Onboarding Program, please complete the following:

  1. Read the User Manual for your RICOH Ri 4000 direct-to-garment printer.
  2. Complete the Online Onboarding Program:
  3. (OPTIONAL) Set-up Appointment to get more in-depth training on how to operate and maintain your direct-to-garment printer. Once unboxed and powered on, work with a RICOH DTG technician who will introduce you to the world of DTG, walk you through your first prints, and make sure you're all ready to go. Schedule an appointment here!

Questions or need assistance registering for the Ricoh DTG Onboarding Program?

Please contact Technical Support at 1-877-646-0999 or at Tech1@ricohdtg.com.