Downloads

Driver, firmware, manuals, sample image, and software downloads for your printer.

Downloads

    • Instructions/Manuals
    RICOH Ri 2000 User Manual PDF (Updated Nov. 6, 2020)
    RICOH Ri 2000 – ColorGATE Quick Installation & User Guide (Sept. 16, 2020)

    Firmware

    Version 01.22.00 (8 MB) – LATEST VERSION
    Release date: April 5th, 2022
    Packaged firmware version includes: GIB:1.22  CTL:1.03_417:R  SCB:1.09.220216
    For U.S. customers only.
    For instructions on updating firmware, please refer to Page 133 of the RICOH Ri 2000 User Manual.

    Fixes:

    • Fixed a bug that “Running” may remain displayed when printing a white-only image is completed.

    Version 01.21.00 (8.2 MB) 
    Release date: March 3, 2022.
    Packaged firmware version includes: GIB:1.21 CTL:1.03_417:R SCB:1.09.220216
    For U.S. customers only.
    For instructions on updating firmware, please refer to Page 133 of the RICOH Ri 2000 User Manual.

    Fixes:

    • Fixed a bug that the ink end pop-up was displayed when an error occurred in the drive system that moves the platen unit back and forth, immediately after startup.
    • Fixed a bug that error message “Ink Supply Slot Open” is displayed when filling only the white carriage unit or only the color carriage unit with cleaning liquid.
    • Fixed a bug that the Sub Power cannot be turned on, after the Sub Power is turned off and the Main Power is turned on for a long time.
    • Fixed a bug that the “MAINTENANCE LIST” history is reset when the cleaning liquid filled in the printer is replaced with ink.
    • Fixed a bug that the Operation Panel was forcibly terminated when print data was not sent to the printer correctly.

    Version 01.18.00 (8.3 MB)
    Release date: January 10, 2022.
    Packaged firmware versions include: GIB 1.18; CTL 1.03; SCB 1.08.
    For U.S. customers only.
    For instructions on updating firmware, please refer to Page 133 of the RICOH Ri 2000 User Manual.

    Fixes:

    • Minor bug fixes. CTL USB communication error when a printing disabling event happens at start up or during maintenance (Example – a cartridge is removed).


    Version 01.17.00 (8.3 MB)
    Release date: December 20, 2021.

    Packaged firmware versions include: GIB 1.17 CTL 1.02_417 SCB 1.08 211117.

    For U.S. customers only. For instructions on updating firmware, please refer to Page 133 of the RICOH Ri 2000 User Manual.

    Fixes:

    • Minor bug fixes.

    Version 01.15.00 (8.3 MB)
    Release date: December 2, 2021.
    For U.S. customers only.

    For instructions on updating firmware, please refer to Page 133 of the RICOH Ri 2000 User Manual.

    Fixes:

    • Improved internal memory utilization which increases the service life of the internal memory.
    • Minor bug fixes.

    Version 01.13.00 (8 MB)
    Latest firmware version (October 21, 2021). For U.S. customers only. For instructions on updating firmware, please refer to Page 133 of the RICOH Ri 2000 User Manual.

    Fixes:

    • Auto maintenance continues to occur in most, but not all, error states, and if printer is left unattended in the middle of manual maintenance where the carriage is undocked while still powered on the printer will dock and resume normal operation after some time.
    • Changed feeler recover logic so that feeler recover automatically initiates at the beginning of printing. This can avoid cartridges erroneously reading empty temporarily.
    • Other minor bug fixes.

    Version 01.11.00 (7.8 MB)
    Previous firmware version (August 24, 2021). For U.S. customers only. For instructions on updating firmware, please refer to Page 133 of the RICOH Ri 2000 User Manual.

    Fixes:

    • Added a function to detect the discrepancy between the platen size set when adjusting the platen height on the printer and the platen size of the print data set with RIP.
    • Added a function to display the total number of prints on the “White” tab of the “Service Part Status” tab of the operation panel.
    • Added FW update function by using USB memory.
    • Added Japanese description on the operation panel.
    • Fixed minor bugs.

    Version 01.06.00 (7.8 MB)
    Previous firmware version (April 28, 2021). For U.S. customers only. For instructions on updating firmware, please refer to Page 133 of the RICOH Ri 2000 User Manual.

    Fixes:

    • Added 50-second countdown timer to white ink shaking.
    • Fixed bug where CR encoder error occurs during jig cleaning.

    Version 01.03.0 (7.6 MB)
    Previous firmware version (January 29, 2021). For U.S. customers only. For instructions on updating firmware, please refer to Page 133 of the RICOH Ri 2000 User Manual.

    Fixes:

    • Added Height Adjust option to use optional hat, sleeve, shoe, and other platens. Please refer to the instructions for further information.
    • Improved flushing sequence for flushing the white carriage with cleaning fluid. NOTE: Flushing will use almost an entire cleaning cartridge. Please plan accordingly.

    Instructions/Manuals
    RICOH Ri 1000 User Manual PDF (v1.2.6 – Apr. 6, 2020)
    RICOH Ri 1000 Troubleshooting Guide
    RICOH Ri 1000 Operator Training Manual
    RICOH Ri 1000 Operator Panel Overview
    RICOH Ri 1000 Brochure

    Firmware

    Version 1.37.1 -LATEST VERSION

    Release date: April 5, 2022
    For instructions on updating firmware, please refer to Chapter 9 of the RICOH Ri 1000 User Manual.

    Bug fixes:

    • minor bug fixes

     

    Version 1.37.0

    Release date: March 22, 2022
    For instructions on updating firmware, please refer to Chapter 9 of the RICOH Ri 1000 User Manual.

    Bug fixes:

    • minor bug fixes

    Version 01.35.9
    Release date: December 2, 2021
    For instructions on updating firmware, please refer to Chapter 9 of the RICOH Ri 1000 User Manual.

    • Improved internal memory utilization which increases the service life of the internal memory.
    • Minor bug fixes.


    Version 01.35.8
    Release date: October 21, 2021

    For instructions on updating firmware, please refer to Chapter 9 of the RICOH Ri 1000 User Manual.

    • Auto maintenance continues to occur in most, but not all, error states, and if printer is left unattended in the middle of manual maintenance where the carriage is undocked while still powered on the printer will dock and resume normal operation after some time.
    • Feeler recover logic has changed so that feeler recover does not occur while the printer is idle but does initiate for any printing and maintenance. This can avoid the rare case of ink waste due to feeler recovery when the printer is idle.
    • Minor bug fixes.

    Version 01.35.4
    Release date: August 4, 2021
    For instructions on updating firmware, please refer to Chapter 9 of the RICOH Ri 1000 User Manual.

    • Minor bug fixes including correcting high/low temperature detection.

    Version 01.34.7 (8 MB)
    Release date: January 11, 2021

    • IMPORTANT! Please be sure to update both GIB and CTL for firmware changes to take effect: Improved flushing sequence when flushing the lines with cleaner.

    Version 01.34.6 (8,601 KB)
    Release date: March 6, 2020

    • Added print head protection. When White ink reaches 1%, pop-up warning appears and printing is automatically disabled until new cartridge is installed.

    Version 01.34.5 (8,598 KB)
    Release date: January 08, 2020

    • Added option to print multiple copies

    Version 01.34.03 (8,736 KB)
    Release date: November 25, 2019

    • Added waste ink bottle “almost full” and “full pop-up message
    • Added end of life pop-up warning for consumables parts (ink supply, carriage, maintenance unit, etc.)

    Version 01.34.02 (8,503 KB)
    Release date: October 10, 2019

    RICOH Ri 100 Drivers, Firmware, and Software Downloads

    Instructions/Manuals
    RICOH Ri 100 User Manuals
    Wireless LAN Instructions
    RICOH Ri 100 Brochure

    RIP Software & Utility Downloads

    • First-time users, please register and install ColorGATE (includes updates below).

    NEW! Productionserver 20 [20.01 Build 9197] Update (Requires an installed version 20)
    (Compatible with RICOH Ri 1000/Ri 2000)

    • Version 20.01 Notes
      • Achieve higher white density with 8-pass white underbase option for RICOH Ri 2000. For important information, please refer to Support Article: Using 8-Pass White Print Mode.

    AnaRIP 5.2.7.14785 New!
    (Compatible with RICOH Ri 1000)

    • Version 5.2.7.14785 Notes
      • Added Windows 11 compatibility

    AnaRIP 5.2.6.14758
    (Compatible with RICOH Ri 1000)

    • Version 5.2.6.14758 Notes
      • Shoe and sleeve platens added
      • Minor updates

    AnaRIP 5.2.3.1454
    (Compatible with RICOH Ri 1000/Ri 3000/Ri 6000)

    AnaRIP 5.2.2.1406
    (Compatible with RICOH Ri 1000/Ri 3000/Ri 6000)

    • Version 5.2.2.14046 Notes
      • “Data Collector” tool updated to fix Port 80 issue and resolve conflicts with Spark Software
      • Minor bug fixes

    AnaRIP 5.2.2
    (Compatible with RICOH Ri 1000/Ri 3000/Ri 6000)

    • Version 5.2.2 Notes
      • Now Includes “Super Fine” Mode for Printing 1200 x 1200 dpi images on the RICOH Ri 1000
      • Improved performance enhancements include improved previews
      • Minor bug fixes
      • Includes our new printer analytics tool, “Data Collector”, designed to streamline the technical support process and provide higher quality service to more customers in a shorter amount of time.

    View the installation instructions here: Download Changelog & Setup Instructions

    AnaRIP 5.2
    (Compatible with RICOH Ri 1000/Ri 3000/Ri 6000)

    • Version 5.2 Notes
      • Updated for compatibility with the RICOH Ri 1000
      • Improved color profiles

    AnaRIP 5.1.1
    (Compatible with Ri 3000/Ri 6000)

    • Version 5.1.1 Notes
      • Bug Fix: AnaRIP Crash when using SPEED in UNDERBASE (choke has been disabled)
      • New added feature enabling user to manually add a network device using TCP/IP settings

    AnaRIP 5.1
    (Compatible with Ri 3000/Ri 6000)

    • Version 5.1 Notes
      • Over 60 seconds reduced print time on dark shirts with new Speed Mode for white underbase with Ri 3000 (over 30 seconds with Ri 6000).*
      • New adjustable white highlight feature for more fine tuning of white ink volume on the CMYK pass.
      • Reduced occurrences of interrupted prints and job transmissions from RIP from our multiple printer stability improvements. *
      • *Requires Firmware 1.2 Update

    AnaRIP 5.0.2 EXE
    (Compatible with Ri 3000/Ri 6000)

    AnaRIP 5.0.1 EXE
    (Compatible with Ri 3000/Ri 6000)

    AnaRIP 4.0 EXE
    (Compatible with mPower MP10/MP5)

    AnaRIP 3.0.2 EXE
    AnaRIP 2.6 EXE
    (Compatible with mPower MP10 only)

    AnaRip 3.0.2 .exe
    AnaRIP 2.6 exe
    (Compatible with mPower MP5 only)

     

    EKPrint Studio

    EKPrint Studio 2.11 zip

    (Compatible with FP-125 Rev. B)

    EKPrint Studio 2.10 zip

    (Compatible with FP-125 Rev. A)

     

    EKPrint Studio 3.4 zip

    (Compatible with Sprint REV. B only)

    EKPrint Studio 3.3 zip

    (Compatible with Sprint REV. A only)

     

    Kothari Print Pro

    High-performance RIP software with ultra-optimized color profiles and advanced functionality.

    (Compatible with RICOH Ri 1000/Ri 3000/Ri 6000)

    Download Installation Instructions/User Manual.

    Data Collector Software (Printer Analytics Tool)

    Download software
    Data Collector Software (Printer Analytics Tool) NEW version 1.2.7 (October 18, 2021)

    • Changed timing of “Check Printer” On/Off status.
    • Minor bug fixes.

    Data Collector Software (Printer Analytics Tool) Version 1.2.6 (August 23, 2021)

    • Fixed log deletion issue that occured when log accessed via Data Collector.

    Data Collector Software (Printer Analytics Tool) Version 1.2.5 (May 25, 2021)

    Data Collector Software (Printer Analytics Tool) Version 1.2.4 (September 2020)

    Instructions/Manuals
    Installation & User Guide (Updated for version 1.2.4 – September 16, 2020)

    Graphic Downloads

    Shirt Graphics

    File Type Size Uploaded On Download
    Leopard Painting PNG 22 MB 23 Feb, 2017 leopard-painting-thumbnailDownload
    Spaceman PNG 61 MB 23 Feb, 2017 spaceman-thumbnail2Download
    Black Cat PNG 8 MB 23 Feb, 2017 black-cat-thumbnailDownload
    Native Wolf Light Shirt PNG 4 MB 23 Feb, 2017 native-wolf-light-shirt-thumbnailDownload
    Native Wolf Dark Shirt PNG 4 MB 23 Feb, 2017 native-wolf-dark-shirt-thumbnailDownload
    Dinosaurs Light Shirt PNG 27 MB 23 Feb, 2017 dinosaurs-thumbnailDownload
    Dinosaurs Dark Shirt PNG 25 MB 23 Feb, 2017 dinosaurs-dark-shirt-thumbnailDownload
    New Family Photo PNG 4 MB 23 Feb, 2017 new-family-photo-thumbnailDownload
    Cat with Headphones PNG 14 MB 23 Feb, 2017 headphone-cat-thumbnailDownload
    Skull Headdress Light Shirt PNG 15 MB 23 Feb, 2017 headdress-light-garment-thumbnailDownload
    Skull Headdress Dark Shirt PNG 15 MB 23 Feb, 2017 headdress-dark-garment-thumbnailDownload
    Chameleon Light Shirt PNG 16 MB 23 Feb, 2017 chameleon-light-thumbnailDownload
    Chameleon Dark Shirt PNG 16 MB 23 Feb, 2017 chameleon-dark-shirt-thumbnailDownload

    Platen Instructions & Templates

    • Face Mask Platen Instructions
    Face Mask Platen Template

    Hat/Shoe/Sleeve Platen Instructions

    Legacy Printers

    • Firmware
    RICOH Ri 3000 Firmware v1.2.6.r
    RICOH Ri 6000 Firmware v1.2.6.r
    (Minimum Firmware v1.2 Required)

    • Version 1.2.6.r Notes
      • Improved auto maintenance routine with the following benefits:
        • “Walk up ready to print” even after sitting idle over night or extended periods.
        • Improved white ink density due to improved auto maintenance routine.
        • Dramatically reduced need for manual head cleans to start the day as well as mid-day head cleans.
        • Reduced damage to parts and ink lines due to dried ink in system.
        • Customers currently performing more than 2 head cleans or fills a day should experience an overall reduction in ink consumption for maintenance purposes.
      • Independent adjustments for auto maintenance routines for CMYK and White.
      • Ability to fine tune auto maintenance frequency based on environment.

    RICOH Ri 3000 Firmware v1.2
     RICOH Ri 6000 Firmware v1.2

    • Version 1.2 Notes
      • Over 60 seconds reduced print time on dark shirts with new Speed Mode for white underbase with Ri 3000 (over 30 seconds with Ri 6000).
      • Reduced occurrences of interrupted prints and job transmissions from RIP from our multiple printer stability improvements.
      • Better technical support experience with the improved printer log retrieval process.

    Instructions/Manuals
    RICOH Ri 3000/Ri 6000 Firmware v1.2.6.r Installation Guide
    RICOH Ri 3000/Ri 6000 Firmware v1.2 Installation Guide
    RICOH Ri 3000/Ri 6000 Quick Start Guide PDF
    RICOH Ri 3000/Ri 6000 User Manual PDF
    RICOH Ri 3000/Ri 6000 Maintenance Schedule PDF

    mPower Firmware Updates

    Sprint Drivers & Software

    SPRINT Utility Program
    Sprint Utility EXE

     

    Drivers for Sprint REV A model ONLY

    Sprint Driver REV A v1.0 ZIP

    64-bit Sprint Driver REV A v1.0 ZIP

    64-bit Sprint Driver Installation Instructions PDF

     

    Drivers for Sprint REV B model ONLY

    Sprint Driver REV B v1.2 ZIP

    64-bit Sprint Driver REV B v1.0 ZIP

    64-bit Sprint Driver Installation Instructions PDF

    FP-125 Drivers & Software

    FP-125 Firmware v3.2 ZIP

    Epson Printer Adjustment EXE

    Important Documents

    • Uniform Sales & Use Tax Resale Certificate

    Technical Documents Library

    More Info