Downloads
Driver, firmware, manuals, sample image, and software downloads for your printer.
Downloads
Instructions/Manuals
RICOH Ri 2000 User Manual PDF (Updated Nov. 6, 2020)
RICOH Ri 2000 – ColorGATE Quick Installation & User Guide (Sept. 16, 2020)
Firmware
Release date: June 13th, 2022 – LATEST VERSION
Ri2000 Version 01.25.00
Fixes:
- Fixed a bug that the operation panel may freeze when using the panel.
- Fixed a bug that the ink remaining amount may be temporarily displayed as 0% during the replacement cartridges.
Version 01.22.00 (8 MB)
Release date: April 5th, 2022
Packaged firmware version includes: GIB:1.22 CTL:1.03_417:R SCB:1.09.220216
For U.S. customers only.
For instructions on updating firmware, please refer to Page 133 of the RICOH Ri 2000 User Manual.
Fixes:
- Fixed a bug that “Running” may remain displayed when printing a white-only image is completed.
Version 01.21.00 (8.2 MB)
Release date: March 3, 2022.
Packaged firmware version includes: GIB:1.21 CTL:1.03_417:R SCB:1.09.220216
For U.S. customers only.
For instructions on updating firmware, please refer to Page 133 of the RICOH Ri 2000 User Manual.
Fixes:
- Fixed a bug that the ink end pop-up was displayed when an error occurred in the drive system that moves the platen unit back and forth, immediately after startup.
- Fixed a bug that error message “Ink Supply Slot Open” is displayed when filling only the white carriage unit or only the color carriage unit with cleaning liquid.
- Fixed a bug that the Sub Power cannot be turned on, after the Sub Power is turned off and the Main Power is turned on for a long time.
- Fixed a bug that the “MAINTENANCE LIST” history is reset when the cleaning liquid filled in the printer is replaced with ink.
- Fixed a bug that the Operation Panel was forcibly terminated when print data was not sent to the printer correctly.
Version 01.18.00 (8.3 MB)
Release date: January 10, 2022.
Packaged firmware versions include: GIB 1.18; CTL 1.03; SCB 1.08.
For U.S. customers only.
For instructions on updating firmware, please refer to Page 133 of the RICOH Ri 2000 User Manual.
Fixes:
- Minor bug fixes. CTL USB communication error when a printing disabling event happens at start up or during maintenance (Example – a cartridge is removed).
Version 01.17.00 (8.3 MB)
Release date: December 20, 2021.
Packaged firmware versions include: GIB 1.17 CTL 1.02_417 SCB 1.08 211117.
For U.S. customers only. For instructions on updating firmware, please refer to Page 133 of the RICOH Ri 2000 User Manual.
Fixes:
- Minor bug fixes.
Version 01.15.00 (8.3 MB)
Release date: December 2, 2021.
For U.S. customers only.
For instructions on updating firmware, please refer to Page 133 of the RICOH Ri 2000 User Manual.
Fixes:
- Improved internal memory utilization which increases the service life of the internal memory.
- Minor bug fixes.
Version 01.13.00 (8 MB)
Latest firmware version (October 21, 2021). For U.S. customers only. For instructions on updating firmware, please refer to Page 133 of the RICOH Ri 2000 User Manual.
Fixes:
- Auto maintenance continues to occur in most, but not all, error states, and if printer is left unattended in the middle of manual maintenance where the carriage is undocked while still powered on the printer will dock and resume normal operation after some time.
- Changed feeler recover logic so that feeler recover automatically initiates at the beginning of printing. This can avoid cartridges erroneously reading empty temporarily.
- Other minor bug fixes.
Version 01.11.00 (7.8 MB)
Previous firmware version (August 24, 2021). For U.S. customers only. For instructions on updating firmware, please refer to Page 133 of the RICOH Ri 2000 User Manual.
Fixes:
- Added a function to detect the discrepancy between the platen size set when adjusting the platen height on the printer and the platen size of the print data set with RIP.
- Added a function to display the total number of prints on the “White” tab of the “Service Part Status” tab of the operation panel.
- Added FW update function by using USB memory.
- Added Japanese description on the operation panel.
- Fixed minor bugs.
Version 01.06.00 (7.8 MB)
Previous firmware version (April 28, 2021). For U.S. customers only. For instructions on updating firmware, please refer to Page 133 of the RICOH Ri 2000 User Manual.
Fixes:
- Added 50-second countdown timer to white ink shaking.
- Fixed bug where CR encoder error occurs during jig cleaning.
Version 01.03.0 (7.6 MB)
Previous firmware version (January 29, 2021). For U.S. customers only. For instructions on updating firmware, please refer to Page 133 of the RICOH Ri 2000 User Manual.
Fixes:
- Added Height Adjust option to use optional hat, sleeve, shoe, and other platens. Please refer to the instructions for further information.
- Improved flushing sequence for flushing the white carriage with cleaning fluid. NOTE: Flushing will use almost an entire cleaning cartridge. Please plan accordingly.
Instructions/Manuals
RICOH Ri 1000 User Manual PDF (v1.2.6 – Apr. 6, 2020)
RICOH Ri 1000 Troubleshooting Guide
RICOH Ri 1000 Operator Training Manual
RICOH Ri 1000 Operator Panel Overview
RICOH Ri 1000 Brochure
Firmware
Release date: June 13th, 2022 – LATEST VERSION
Bug fixes:
- minor bug fixes
Release date: April 5, 2022
For instructions on updating firmware, please refer to Chapter 9 of the RICOH Ri 1000 User Manual.
Bug fixes:
- minor bug fixes
Release date: March 22, 2022
For instructions on updating firmware, please refer to Chapter 9 of the RICOH Ri 1000 User Manual.
Bug fixes:
- minor bug fixes
Version 01.35.9
Release date: December 2, 2021
For instructions on updating firmware, please refer to Chapter 9 of the RICOH Ri 1000 User Manual.
- Improved internal memory utilization which increases the service life of the internal memory.
- Minor bug fixes.
Version 01.35.8
Release date: October 21, 2021
For instructions on updating firmware, please refer to Chapter 9 of the RICOH Ri 1000 User Manual.
- Auto maintenance continues to occur in most, but not all, error states, and if printer is left unattended in the middle of manual maintenance where the carriage is undocked while still powered on the printer will dock and resume normal operation after some time.
- Feeler recover logic has changed so that feeler recover does not occur while the printer is idle but does initiate for any printing and maintenance. This can avoid the rare case of ink waste due to feeler recovery when the printer is idle.
- Minor bug fixes.
Version 01.35.4
Release date: August 4, 2021
For instructions on updating firmware, please refer to Chapter 9 of the RICOH Ri 1000 User Manual.
- Minor bug fixes including correcting high/low temperature detection.
Version 01.34.7 (8 MB)
Release date: January 11, 2021
- IMPORTANT! Please be sure to update both GIB and CTL for firmware changes to take effect: Improved flushing sequence when flushing the lines with cleaner.
Version 01.34.6 (8,601 KB)
Release date: March 6, 2020
- Added print head protection. When White ink reaches 1%, pop-up warning appears and printing is automatically disabled until new cartridge is installed.
Version 01.34.5 (8,598 KB)
Release date: January 08, 2020
- Added option to print multiple copies
Version 01.34.03 (8,736 KB)
Release date: November 25, 2019
- Added waste ink bottle “almost full” and “full pop-up message
- Added end of life pop-up warning for consumables parts (ink supply, carriage, maintenance unit, etc.)
Version 01.34.02 (8,503 KB)
Release date: October 10, 2019
RIP Software & Utility Downloads
First-time users, please register and install ColorGATE (includes updates below).
NEW! Productionserver 20 [20.01 Build 9197] Update (Requires an installed version 20)
(Compatible with RICOH Ri 1000/Ri 2000)
- Version 20.01 Notes
- Achieve higher white density with 8-pass white underbase option for RICOH Ri 2000. For important information, please refer to Support Article: Using 8-Pass White Print Mode.
AnaRIP 5.2.7.14785 New!
(Compatible with RICOH Ri 1000)
- Version 5.2.7.14785 Notes
- Added Windows 11 compatibility
AnaRIP 5.2.6.14758
(Compatible with RICOH Ri 1000)
- Version 5.2.6.14758 Notes
- Shoe and sleeve platens added
- Minor updates
AnaRIP 5.2.3.1454
(Compatible with RICOH Ri 1000/Ri 3000/Ri 6000)
AnaRIP 5.2.2.1406
(Compatible with RICOH Ri 1000/Ri 3000/Ri 6000)
- Version 5.2.2.14046 Notes
- “Data Collector” tool updated to fix Port 80 issue and resolve conflicts with Spark Software
- Minor bug fixes
AnaRIP 5.2.2
(Compatible with RICOH Ri 1000/Ri 3000/Ri 6000)
- Version 5.2.2 Notes
- Now Includes “Super Fine” Mode for Printing 1200 x 1200 dpi images on the RICOH Ri 1000
- Improved performance enhancements include improved previews
- Minor bug fixes
- Includes our new printer analytics tool, “Data Collector”, designed to streamline the technical support process and provide higher quality service to more customers in a shorter amount of time.
- Now Includes “Super Fine” Mode for Printing 1200 x 1200 dpi images on the RICOH Ri 1000
View the installation instructions here: Download Changelog & Setup Instructions
AnaRIP 5.2
(Compatible with RICOH Ri 1000/Ri 3000/Ri 6000)
- Version 5.2 Notes
- Updated for compatibility with the RICOH Ri 1000
- Improved color profiles
- Updated for compatibility with the RICOH Ri 1000
AnaRIP 5.1.1
(Compatible with Ri 3000/Ri 6000)
- Version 5.1.1 Notes
- Bug Fix: AnaRIP Crash when using SPEED in UNDERBASE (choke has been disabled)
- New added feature enabling user to manually add a network device using TCP/IP settings
- Bug Fix: AnaRIP Crash when using SPEED in UNDERBASE (choke has been disabled)
AnaRIP 5.1
(Compatible with Ri 3000/Ri 6000)
- Version 5.1 Notes
- Over 60 seconds reduced print time on dark shirts with new Speed Mode for white underbase with Ri 3000 (over 30 seconds with Ri 6000).*
- New adjustable white highlight feature for more fine tuning of white ink volume on the CMYK pass.
- Reduced occurrences of interrupted prints and job transmissions from RIP from our multiple printer stability improvements. *
- *Requires Firmware 1.2 Update
AnaRIP 5.0.2 EXE
(Compatible with Ri 3000/Ri 6000)
AnaRIP 5.0.1 EXE
(Compatible with Ri 3000/Ri 6000)
AnaRIP 4.0 EXE
(Compatible with mPower MP10/MP5)
AnaRIP 3.0.2 EXE
AnaRIP 2.6 EXE
(Compatible with mPower MP10 only)
AnaRip 3.0.2 .exe
AnaRIP 2.6 exe
(Compatible with mPower MP5 only)
EKPrint Studio
(Compatible with FP-125 Rev. B)
(Compatible with FP-125 Rev. A)
(Compatible with Sprint REV. B only)
(Compatible with Sprint REV. A only)
Kothari Print Pro
High-performance RIP software with ultra-optimized color profiles and advanced functionality.
(Compatible with RICOH Ri 1000/Ri 3000/Ri 6000)
Download Installation Instructions/User Manual.
Data Collector Software (Printer Analytics Tool)
Download software
Data Collector Software (Printer Analytics Tool) NEW version 1.2.7 (October 18, 2021)
- Changed timing of “Check Printer” On/Off status.
- Minor bug fixes.
Data Collector Software (Printer Analytics Tool) Version 1.2.6 (August 23, 2021)
- Fixed log deletion issue that occured when log accessed via Data Collector.
Data Collector Software (Printer Analytics Tool) Version 1.2.5 (May 25, 2021)
Data Collector Software (Printer Analytics Tool) Version 1.2.4 (September 2020)
Instructions/Manuals
Installation & User Guide (Updated for version 1.2.4 – September 16, 2020)
Graphic Downloads
Shirt Graphics
| File | Type | Size | Uploaded On | Download |
|---|---|---|---|---|
| Leopard Painting | PNG | 22 MB | 23 Feb, 2017 |  Download |
| Spaceman | PNG | 61 MB | 23 Feb, 2017 |  Download |
| Black Cat | PNG | 8 MB | 23 Feb, 2017 |  Download |
| Native Wolf Light Shirt | PNG | 4 MB | 23 Feb, 2017 |  Download |
| Native Wolf Dark Shirt | PNG | 4 MB | 23 Feb, 2017 |  Download |
| Dinosaurs Light Shirt | PNG | 27 MB | 23 Feb, 2017 |  Download |
| Dinosaurs Dark Shirt | PNG | 25 MB | 23 Feb, 2017 |  Download |
| New Family Photo | PNG | 4 MB | 23 Feb, 2017 |  Download |
| Cat with Headphones | PNG | 14 MB | 23 Feb, 2017 |  Download |
| Skull Headdress Light Shirt | PNG | 15 MB | 23 Feb, 2017 |  Download |
| Skull Headdress Dark Shirt | PNG | 15 MB | 23 Feb, 2017 |  Download |
| Chameleon Light Shirt | PNG | 16 MB | 23 Feb, 2017 |  Download |
| Chameleon Dark Shirt | PNG | 16 MB | 23 Feb, 2017 |  Download |
Platen Instructions & Templates
Legacy Printers
Firmware
RICOH Ri 3000 Firmware v1.2.6.r
RICOH Ri 6000 Firmware v1.2.6.r
(Minimum Firmware v1.2 Required)
- Version 1.2.6.r Notes
- Improved auto maintenance routine with the following benefits:
- “Walk up ready to print” even after sitting idle over night or extended periods.
- Improved white ink density due to improved auto maintenance routine.
- Dramatically reduced need for manual head cleans to start the day as well as mid-day head cleans.
- Reduced damage to parts and ink lines due to dried ink in system.
- Customers currently performing more than 2 head cleans or fills a day should experience an overall reduction in ink consumption for maintenance purposes.
- Independent adjustments for auto maintenance routines for CMYK and White.
- Ability to fine tune auto maintenance frequency based on environment.
- Improved auto maintenance routine with the following benefits:
RICOH Ri 3000 Firmware v1.2
RICOH Ri 6000 Firmware v1.2
- Version 1.2 Notes
- Over 60 seconds reduced print time on dark shirts with new Speed Mode for white underbase with Ri 3000 (over 30 seconds with Ri 6000).
- Reduced occurrences of interrupted prints and job transmissions from RIP from our multiple printer stability improvements.
- Better technical support experience with the improved printer log retrieval process.
Instructions/Manuals
RICOH Ri 3000/Ri 6000 Firmware v1.2.6.r Installation Guide
RICOH Ri 3000/Ri 6000 Firmware v1.2 Installation Guide
RICOH Ri 3000/Ri 6000 Quick Start Guide PDF
RICOH Ri 3000/Ri 6000 User Manual PDF
RICOH Ri 3000/Ri 6000 Maintenance Schedule PDF
Sprint Drivers & Software
SPRINT Utility Program
Sprint Utility EXE
Drivers for Sprint REV A model ONLY
64-bit Sprint Driver REV A v1.0 ZIP
64-bit Sprint Driver Installation Instructions PDF