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Go to Ricoh DTG
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Welcome to Ricoh DTG Customer Support
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Customer Support
RICOH Ri 1000X
RICOH Ri 1000X
Includes getting started, maintenance, and troubleshooting for your Ri 1000X DTG printer
Downloads
Ri 1000X Supplies
Ri 1000X Onboarding
ColorGATE
Loading the New G2 White Ink
Getting Started
Essential Tips for Keeping Your RICOH Ri 1000X in Top Shape
Video: Ri 1000X Training Webinar for New Users
Video: Ri 1000X | Unboxing and Setup
Video: Ri 1000X | Control Panel Overview
Guides
Direct-to-Film
Maintenance
Video: Ri 1000X | Daily Maintenance
Video: Ri 1000X | Weekly Maintenance
Video: Ri 1000X | Monthly Maintenance
Troubleshooting
Service Call Troubleshooting Guide
Ri 1000X Head Recovery Guide
CR Encoder Error
Service Call 984 - DRV Circuit Temperature Abnormal
Service Call 992 - Circulation Air Count Over
Service Call 999 - Maintenance Step Motor Out of Home Position
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Part Replacement
Video: Replacing the Encoder Strip
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