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Go to Ricoh DTG
Go to Ricoh DTG
Welcome to Ricoh DTG Customer Support
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Customer Support
RICOH Ri 1000
RICOH Ri 1000
Includes getting started, maintenance, and troubleshooting for your Ri 1000 DTG printer
Ricoh DTG University for Ri 1000
Your Warranty
Standard Warranty Cancellation Terms
Contact Support
Downloads
ColorGATE
Loading the New G2 White Ink
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Getting Started
Ricoh DTG Onboarding Program
Essential Tips for Keeping Your RICOH Ri 1000 in Top Shape
Get Started With Your New RICOH Ri 1000/Ri 2000
Video: Unboxing and Setup
Video: Software Update
Video: Flushing and Capping
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Guides
Direct-to-Film
Maintenance
Video: Ri 1000 | Daily Maintenance
Video: Ri 1000 | Weekly Maintenance
Video: Ri 1000 | Weekly Maintenance: Head Cleaning Jig
Video: Ri 1000 | Monthly Maintenance
Troubleshooting
Service Call Troubleshooting Guide
Ri 1000 Head Recovery Guide
CR Encoder Error
Service Call 984 - DRV Circuit Temperature Abnormal
Service Call 992 - Circulation Air Count Over
Service Call 999 - Maintenance Step Motor Out of Home Position
Video: Stuck at Bootup Fix
Extracting Printer Logs
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Part Replacement
Video: Replace Encoder Strip
Video: Replace Maintenance Unit
How to replace Ri 1000 Exhaust Fan Filters
Video: Replace W1-W2 Ink Supply Units
Video: Replace Right Ink Sump Tank
Video: Replace Left Ink Sump Tank on RICOH Ri 1000
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