Skip to content
English
Show submenu for translations
Ask Tech Support
Open main navigation
Close main navigation
English
Show submenu for translations
Ask Tech Support
Go to Ricoh DTG
Go to Ricoh DTG
Welcome to Ricoh DTG Customer Support
There are no suggestions because the search field is empty.
Customer Support
RICOH Ri 4000
RICOH Ri 4000
Includes getting started, maintenance, and troubleshooting for your Ri 4000 DTG printer
Downloads
Ri 4000 Supplies
ColorGATE
Ri 4000 Onboarding
Getting Started
Essential Need-to-Know Tips for the Ri 4000
Video: Ri 4000 | Unboxing and Setup
Video: Ri 4000 | Control Panel Overview
Video: Ri 4000 | Printing Demo
Guides
Direct-to-Film
Curing your Garments
Printing on a Hoodie
Printing a Pocket Logo
ColorGATE
Video: Introduction to ColorGATE Settings
Video: Creating Hot Folders in ColorGATE
Maintenance
Video: Ri 4000 | Daily Maintenance
Video: Ri 4000 | Regular Maintenance
Video: Ri 4000 | Monthly Maintenance
Video: Ri 4000 | Jig-head Maintenance
Print Position Calibration
Troubleshooting
Ri 4000 Head Recovery Guide
Service Call 984 - DRV Circuit Temperature Abnormal
Service Call 992 - Circulation Air Count Over
Service Call 999 - Maintenance Step Motor Out of Home Position
CR Encoder Error
Part Replacement
Video: Replacing an Encoder Strip
![IC-Logo-white-150.png]](https://ricohdtg.com/hs-fs/hubfs/Logos/IC-Logo-white-150.png?height=50&name=IC-Logo-white-150.png){kind=logo}