Training & Support

Your success is our top priority. We offer free telephone support, on-site training and
premium on-site tech support available nationwide.

Welcome to Training & Support


On-Site Installation & Support

AnaJet now offers one-on-one comprehensive training which includes ink installation, graphics preparation, printer operation and maintenance at your location with a certified Ricoh trainer.

Help & Support

Ricoh DTG customers have access to in-depth support articles and tips & tricks 24/7 at This information is there for you when you need a quick refresh.

Ricoh DTG University

Learn at your own pace and return later for a refresher with our vast library of online videos and lessons.


Technical Support

Our mission is to keep your direct to garment business up and runnin and make your Ricoh DTG purchase one of your best business decisions. Ricoh-certified technicians based in Southern California provide free telephone and email technical support to Ricoh DTG customers Monday – Friday 8:00am – 4:00pm PST. On-site service with a local certified RICOH technician is available for an additional hourly fee.


On-Site Premium Technical Support

Looking for in-person support? Upgrade to our premium on-site technical support and a certified Ricoh technician will arrive to service your printer, usually on the next business day. Ask your sales representative for more information.

Start printing with the RICOH Ri 6000 Series